Asked Questions

FAQ

MARMOMAC CPLUS

QUESTIONS AND ANSWERS

MPlus is a virtual space active all year and open to all companies in the stone sector following subscription to the service. Joining Marmomac Plus provides access to all Marmomac initiatives, including registration for the physically attended trade fair in Verona

The Marmomac Plus subscription is € 115 and is valid until 31 December 2021.

No, the deposit already paid in 2020 will be used for registration for the attended edition of Marmomac 2021, scheduled in Verona 29 September-2 October 2021.

No. To register for the attended trade fair, you must first subscribe to Marmomac Plus which will then allow you to access the Marmomac 2021 registration procedure.

The Marmomac Plus subscription for the year 2021 will be valid until 31 December; for the 2022 edition, it will be valid from January to December.

After subscribing and paying the € 115 fee, a link is provided on the registration page in the reserved area which you can use to access the registration page for the attended trade fair.

You can contact Customer Care on +39 045 8298561 – customercare@marmomac.it, Monday to Friday 9.00-13.00 / 14.00-18.00, or your sales representative.

For tools and abrasives
Contact Linda Bragantini
(+39 045 8298142)
 bragantini@veronafiere.it

For machinery and technology
Contact Pietro Canteri
(+39 045 8298214 ) 
canteri@veronafiere.it

For materials and blocks
Contact Chiara de Luca
(+ 39 045 8298192 )
deluca@veronafiere.it
or Federica Gorfer
(+ 39 045 8298133 )
gorfer@veronafiere.it

If you are taking part in the Chinese Group Show in Hall 8
Contact Cristina Simbeni
(+39 045 8298279)
simbeni@veronafiere.it

Once you have joined the portal, you can then start to upload content to the brandroom, which can be modified until 31.12.2021.

It is available in English and Italian.

No, but for greater visibility we recommend that you keep your brandroom up-to-date. Your content can be edited throughout the round until 31.12.2021.

You can contact Customer Care on +39 045 8298561 – customercare@marmomac.it, Monday to Friday 9.00-13.00 / 14.00-18.00, or your sales representative.

Visitors will have access to the new portal as of 15 April 2021.

Chat is one-way. In other words, only Visitor-Users can start a Chat with the Subscriber: The registration data issued by the Visitor will be displayed in the Subscriber’s “my contacts” section.

The Chat manager is a special member of the Staff who the Subscriber has appointed to manage conversations using the chat function.

The multilingual version of the chat recognizes 71 languages Afrikaans, Albanian, Amharic, Arabic, Armenian, Azerbaijani, Bengali, Bosnian, Bulgarian, Catalan, Czech, Simplified Chinese, Traditional Chinese, Korean, Haitian Creole, Croatian, Danish, Dari, Hebrew, Estonian , Farsi (Persian), Finnish, French, Canadian French, Georgian, Japanese, Greek, Gujarati, Hausa, Hindi, English, Indonesian, Icelandic, Italian, Kannada, Kazakh, Latvian, Lithuanian, Macedonian, Malay, Malayalam, Maltese, Mongolian , Norwegian, Dutch, Pashto, Polish, Portuguese, Romanian, Russian, Serbian, Scottish, Sinhala, Slovakian, Slovenian, Somali, Spanish, Mexican Spanish, Swedish, Swahili, Tagalog, Thai, Tamil, German, Telugu, Turkish, Ukrainian, Hungarian, Urdu, Uzbek and Vietnamese.

They can check and download the profiles of logged-in visitor users who have requested and activated chat conversations from the company’s “my contacts” section.

Visitor data that can be consulted include:
1. Name-Surname-eMail (the latter only if consent is given by the visitor)
2. Country
3. Field of Activity
4. Company Position
5. Sector of Interest
6. Role in the buying process

DO YOU NEED HELP?

CALL CUSTOMER CARE

P +39 045 8298 561
(Monday to Friday 9.00-13.00 / 14.00-18.00)
E customercare@marmomac.it

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